Upon arrival at your residence or office the labor time clock will start. The crew leader will introduce himself and the crew member(s) to you. The crew leader will conduct a walk through with you during which time he may ask questions concerning certain items. The walk through is important as the crew leader can ascertain what the loading sequence will be to maximize the moving vehicle space and labor time. During the walk through please advise the crew leader of any boxes that have fragile items packed in them and any special instructions relative to any of your items. Be sure to tell the crew leader about any items that you do not want moved by the crew. Next the crew leader will ask you to execute the Moving Service Agreement. The pricing and logistical information on the Agreement will match the confirmation document that you received via email when you scheduled service with us. The loading portion of the service will now begin. If you have scheduled a three or four man crew the lead mover will orchestrate the loading and may spend a good deal of time in the vehicle which will free up time of the other crew members to carry and dolly items. Once all of the loading is completed the crew leader will conduct a brief walk through to insure that no items have been overlooked. During the moving process we recommend that any information or concerns that you have be addressed directly with the crew leader. To help expedite the moving service please read the information that was provided along with your confirmation documentation titled: “Move Day Information – Customer.” We want your moving experience to go as quickly and as smoothly as possible. Should you have any questions please do not hesitate to contact our office.
"Terrific move. Fast, efficient and friendly. Would recommend to all."
- Michael Y
"Our three guys worked very hard loading and taking care of our possessions. My wife
and I would not hesitate to recommend Allstar Metro Movers to our friends."
- Randy B
"Had to move on really short notice and the moving was complicated. The crew was very efficient with the way they handled my stuff that they carefully moved."
- Eleanor T
“They moved quickly and never took a break. Good follow through with the customer
service as well. Great job. Thank you.”
- Katie G
“Scheduled promptly. Arrived on time. Fast and smooth move. Pleasant to deal with.”
- William W
“I give 100 stars for them. The best moving experience ever! Very fast and they are
really helpful. Thank you so very much.”
- Evy R
“We have used Allstar twice before. They are very professional and helpful.”
- Noel R
“Very courteous and careful with the move. Good job! Please send the same crew next time."
- Valerie F
“The crew was awesome!! The best moving experience! Wendy in the office was
awesome! Thank you so much.”
- Teri C