Below are a few tips on scheduling moving services to help you ensure that the process goes smooth and worry free.
How soon after receiving a quote from Allstar Movers should you schedule service:
As soon as you have decided on a moving date and you are confident that all of the necessary purchase or lease transactions will be concluded to enable you to occupy your new location is a good time to schedule service. Even though we can normally provide service on short or even same day notice, to insure availability we suggest that you schedule service a minimum of two weeks prior to your move date.
When will Allstar notify you that your service is scheduled:
Upon scheduling, Allstar Movers customers receive a confirmation document that includes the date of your scheduled service, our written repair / replacement policy and a confirmation number. For guaranteed price quote services it will also include an attachment that lists the inventory of items and the conditions of your service that you provided to us. For hourly services the attachment will include the rates and the conditions that you provided to us. In most instances your confirmation will be emailed to you. If you do not have email we can fax or surface mail your confirmation. Once you receive your confirmation it is important that you send us an acknowledgement that you have received it and reviewed all of the information and attachments.
Arrival time of packing and/or moving crews:
The day before your schedule service Allstar Movers will contact you to provide a two hour window of arrival. On the day of service the crew will provide a call 30 minutes before they arrive. We believe your time is valuable and we know that there is a lot of preparation prior to moving. Unlike a lot of moving companies we believe that providing a time of arrival is very important to our customers.
