Upon arrival at your residence or office the labor time clock will start. The crew leader will introduce himself and the crew member(s) to you. The crew leader will conduct a walk through with you during which time he may ask questions concerning certain items. The walk through is important as the crew leader can ascertain what the loading sequence will be to maximize the moving vehicle space and labor time. During the walk through please advise the crew leader of any boxes that have fragile items packed in them and any special instructions relative to any of your items. Be sure to tell the crew leader about any items that you do not want moved by the crew. Next the crew leader will ask you to execute the Moving Service Agreement. The pricing and logistical information on the Agreement will match the confirmation document that you received via email when you scheduled service with us. The loading portion of the service will now begin. If you have scheduled a three or four man crew the lead mover will orchestrate the loading and may spend a good deal of time in the vehicle which will free up time of the other crew members to carry and dolly items. Once all of the loading is completed the crew leader will conduct a brief walk through to insure that no items have been overlooked. During the moving process we recommend that any information or concerns that you have be addressed directly with the crew leader. To help expedite the moving service please read the information that was provided along with your confirmation documentation titled: “Move Day Information – Customer.” We want your moving experience to go as quickly and as smoothly as possible. Should you have any questions please do not hesitate to contact our office.
"Terrific move. Fast, efficient and friendly. Would recommend to all."
- Michael Y
"Our three guys worked very hard loading and taking care of our possessions. My wife
and I would not hesitate to recommend Allstar Metro Movers to our friends."
- Randy B
"Had to move on really short notice and the moving was complicated. The crew was very efficient with the way they handled my stuff that they carefully moved."
- Eleanor T
“They moved quickly and never took a break. Good follow through with the customer
service as well. Great job. Thank you.”
- Katie G
“Scheduled promptly. Arrived on time. Fast and smooth move. Pleasant to deal with.”
- William W
“I give 100 stars for them. The best moving experience ever! Very fast and they are
really helpful. Thank you so very much.”
- Evy R
“We have used Allstar twice before. They are very professional and helpful.”
- Noel R
“Very courteous and careful with the move. Good job! Please send the same crew next time."
- Valerie F
“The crew was awesome!! The best moving experience! Wendy in the office was
awesome! Thank you so much.”
- Teri C
We had a great experience with AllStar Metro Movers. They were prompt, handled our belongings with care, and were very nice to work with! We felt their rates were fair and they got the job done quickly. Would definitely use them again!
Don and Garett were amazing! They arrived promptly on time and were very professional. The guys were both very friendly and kept positive even though it was over 100 degrees outside. Our move was completed quickly and the price was very reasonable. Definitely use this company for your next move!
Your guys were on time professional quick considerate I would recommend you every time.
Great service and quick!.Very thoughtful about your belonging. Would definitely recommend and use again.
5 stars!!!! The 3 man crew never stopped and worked 12 hours moving all of our stuff. They were professional and sure knew how to pack all items into the truck so nothing was damaged or broken. I would definitely recommend them for anyone that is moving!
Movers were great. Quick but very careful with my property and very professional. They know what they?re doing for sure. Kevin and Don were amazing and awesome. I would use this service again.
We offer a new short quote form for potential customers who have limited time to provide us with their information. Now, potential customers have the choice of a very short form or our standard quote request form. As with our standard form our new short form is mobile and tablet friendly.
Paul A. Excellent professional and nonstop workers!!!
Metro Movers did an outstanding job with our move from Scottsdale to Tucson.
Lynette was my first contact to get a quote and she was very fast,
accurate and accommodating. We had a 4 foot by 6 foot oil painting that
needed to be boxed for storage and she said they could do it and did do it.
We had to cancel the first moving date because our house sale fell
through and then the second moving date had to be moved up by a day with only 2
days notice (I spoke to Lynette on Christmas eve to change our move from 12/27
to 12/26) and she was able to make the schedule changes without any extra
Donald and Garett did an outstanding job packing the moving truck, protecting
our furniture, boxing our oil painting and unloading the contents into a
storage locker. Donald and Garett were very professional and fast, they
had all of the necessary equipment to protect and secure our household contents
in their carpet lined truck for the drive to Tucson from Scottsdale.
I would use Allstar Metro Movers again, if the need arises and would definitely
recommend them to everyone.
The movers were friendly, professional, and obviously knew what they were doing. They had a smaller truck to work with but knew how to load our furniture to minimize the number of loads they had to take. No issues whatsoever with damaged furniture, etc. We are extremely happy with the move. It went rather smoothly.
Review By: Anna F - Zip Code: 85383 Submitted: 03/08/2019
The movers so amazing! They kept within a reasonable time frame, they were professional and respectful of our items. And Lynette who did our scheduling was so nice especially with my regular schedule changes.
Review By: Trinda C Zip Code: 85022 Submitted: 05/11/2019
Read an article the other day about “All-Star” movers and was reminded of how the movers hired from your company warned me about them. That was about five or more years ago and man were they right! I’ve used your company 3 times now and have always been pleased with the work and the price. Each time I gave the movers an unsolicited tip to show my satisfaction. You may recall my last move, first week of August, when I was making the most stressful house purchase I’ve ever made and hope to never repeat. It was hell!! We had three moving dates and changed from a small trailer to a large one and finally a small one again. You could have added to my stress and made things worse but you didn’t. You remained flexible and accommodating during this extremely stressful time. My crazy seller tried to back out on two closing dates and after a week delay from the second closing date, we moved. I’ve bought and sold a number of houses during my life but this one was a nightmare. As I look back on this ordeal, I remain thankful for you, your company and the good movers provided. You’ve earned my future business and referrals. Thanks again!